TERMS OF SERVICE

DotNet-Webhosting provides World Wide Web page hosting. DotNet-Webhosting reserves the right to suspend or cancel a customer's access to any or all services provided by DotNet-Webhosting when DotNet-Webhosting decides that the account has been inappropriately used or otherwise.

SERVER USE
Personal accounts are to be used by the primary owner only. Personal account holders are not permitted to resell, store or give away web-hosting services of their website to other parties. Web hosting services are defined as allowing a separate, third party to host content on the owner's web site. Exceptions to this include ad banners, classified ads, and personal ads. Only web site content may be stored on the web space provided it is prohibited to use the web space provided as a backup device.

DotNet-Webhosting reserves the right to refuse service and /or access to its servers to anyone.

DotNet-Webhosting do not allow any of the following content to be stored on its servers:
Illegal Material - This includes copyrighted works, commercial audio, video, or music files, and any material in violation of any Federal, State or Local regulation.

Adult Material - Includes all pornography, erotic images, or otherwise lewd or obscene content. The designation of "adult material" is left entirely to the discretion of DotNet-Webhosting.

Warez - Includes pirated software, ROMS, emulators, phreaking, hacking, password cracking. IP spoofing, etc., and encrypting of any of the above. Also includes any sites which provide "links to" or "how to" information about such material.

HIGH RESOURCE USER POLICY
Resources are defined as bandwidth and/or processor utilization.

DotNet-Webhosting may implement the following policy to its sole discretion:

When a website is found to be monopolising the resources available DotNet-Webhosting reserves the right to suspend that site immediately. This policy is only implemented in extreme circumstances and is intended to prevent the misuse of our servers. Customers may be offered an option whereby DotNet-Webhosting continues hosting the website for an additional fee. 

PAYMENT POLICIES
All accounts are set up on a prepay basis. Although DotNet-Webhosting reserves the right to change prices of accounts or services at any time all pricing is guaranteed for the period of prepayment. Payment is due each anniversary year or month following the date the account was established. Customers will automatically be charged again at the end of their prepay period unless closure notification has already been given 30 days prior to the anniversary year .

In situations where the card number on file is declined DotNet-Webhosting will immediately suspend the facility to purchase services on-line until the outstanding charge is processed successfully. In addition, DotNet-Webhosting reserves the right to suspend other services until the outstanding debt is cleared. The customer is responsible for all money owed on the account from the time it was established to the time that the customer sends a written cancellation request.

No bills or invoices will be sent by regular mail. All invoices will be sent directly to customers via email shortly after the online purchase has been made. At this point the customer's card will be charged automatically.

“We understand and will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to our agreed credit terms.”

All payment is in UK sterling.

PAYMENT OPTIONS
In order to streamline our accounting procedures and keep costs down DotNet-Webhosting runs a limited number of payment options.

Credit / Debit Cards:
DotNet-Webhosting accepts Mastercard, Visa (not Visa electron), Switch and Solo

Cheque Payment:
This option is only available to customers who pay annually for their DotNet-Webhosting account. A credit / debit card number will still be required if customers require the facility to purchase domains and other services on-line. DotNet-Webhosting cannot guarantee that a service will be provided until after any received cheques have been cleared.

30 DAY TRIAL
For customers opening their first account the initial 30 days are available on a trial basis. Customers will not be entitled to this benefit if they have previously had an account with DotNet-Webhosting unless the period of absence has been greater than one year. New customers will not be entitled to a trial period if any account has previously been created at the same postal address within the same 12 month time span.

CANCELLATION AND REFUNDS
DotNet-Webhosting reserves the right to cancel the service at any time. In this event customers will be entitled to a pro rata refund based upon the remaining period of membership. If a customer contravenes DotNet-Webhosting' terms of service a refund will not be issued in the event of a cancellation.

Customers may cancel their account at any time. During the initial trial period customers who wish to cancel will be entitled to a full refund for their hosting fees. Any incentives offered to customers when opening the account will also be cancelled. Customers may be given the option to purchase services which were offered as start-up incentives in the result of a cancellation.

Fees charged on a prepay basis are non-refundable. Once the initial trial period has expired customers are not entitled to receive a refund unless the service is cancelled by DotNet-Webhosting. In addition some accounts incur set-up fees, these charges are also non-refundable.

No bills or invoices will be sent by regular mail. All invoices will be sent directly to customers via email shortly after the online purchase / renewal has been made. At this point the customer's card will be charged automatically.

INDEMNIFICATION
Customer agrees that it shall defend, indemnify, save and hold DotNet-Webhosting harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against DotNet-Webhosting, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless DotNet-Webhosting against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with DotNet-Webhosting' server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from DotNet-Webhosting' server.

Privacy Policy